Deposits containing Crypto need to be confirmed by their respective Block explorer 1-3 times for you to receive the funds.
This can typically take 1-3 hours.
- Only send Funds to the address displayed on the deposit page
- Send to the exact address displayed on the deposit page
- Do not save any of the addresses we provide you. A new address is created each time you create a deposit notification.
- We DO NOT accept Bitcoin Cash (BCH).
If your deposit is marked as APPROVED and would like to have this available to trade, please click here for a step by step guide on how to make an Internal Transfer.
If your deposit is marked as CANCELLED, it means the request was timed-out or cancelled by you. And if it is marked as REJECTED, your request has been declined and you should have a note in the comment box with further details.
Please check back after some time. If you still feel there is a problem please contact [email protected]