Bitcoin deposits need to be confirmed by Blockchain 3-6 times for you to receive the funds.

This can typically take 1-3 hours.

  • Only send Bitcoin (BTC) to the address displayed on the deposit page
  • Send to the exact Bitcoin (BTC) address displayed on the deposit page
  • Do not save any of the addresses we provide you. A new Bitcoin (BTC) address is created each time you create a deposit notification.  
  • We DO NOT accept Bitcoin Cash (BCH)  

Check carefully before sending Bitcoin (BTC) as due to the digital currency protocols, transactions can neither be cancelled nor reversed once sent. 

Once your Bitcoin (BTC) wallet provider sends the transaction to the Blockchain, the status on the deposit page will update from WAITING_APPROVAL  to WAITING_CONFIRMATION.

If your deposit is marked as APPROVED and would like to have this available to trade, please click here for a step by step guide on how to make an Internal Transfer.


Please check back after some time. If you still feel there is a problem please contact