When uploading a Proof of ID document please ensure the following;
- Must be a Driving License, Passport, or other government-issued ID.
- It must be a color photo that is valid/in-date (not expired), needs to display your date of birth and all 4 corners of your documents must be visible.
When uploading a Proof of Address document please ensure the following;
- Must be a Bank Account Statement, Credit Card Statement, Utility Bill, or Postpaid Mobile Bill.
- This document must also be valid/in-date, issued within the past 3 months (90 days).
If you need any more clarification on what is needed, kindly click here for "Proof of Identity Documents", here for "Proof of Address Documents".
If you require any assistance with your documents, you can reach out to our Support Specialists via Live Chat who are available 24/7 or you may contact us on "firstname.lastname@example.org".